Cancellations and Refunds.
Our standard Red Dog Bakery Cancellations and refunds policy applies to all baking classes
Up to 28 days of the start of your class you may request a change of date and we will happily transfer you onto another date or class, subject to availability.
You may also request a refund up to 28 days of the start of the class you have booked.
Please note there is an Administration charge of fifteen pounds for processing customer refunds.
Up to 14 days of your class you may also request a refund of the class you have booked. If we are able to resell the place we will refund the class fee in full, if we are unable to sell the place we will refund 50% of the class fee. Please note there is an administration fee of fifteen pounds for processing customer refunds.
Most bookings for classes at Red Dog Bakery have been made months in advance. It is therefore hard for us to resell any places within 14 days of the start of the class date, any cancellations within this time can result in a loss of revenue.
If you cancel your booking within 14 days of the start of your class and we are unable to resell your place in the time remaining you forfeit any class fees associated with your booking.
We recommend travel insurance for all students that will cover your costs in the event of your being unable to attend your class.
Cancellations by Red Dog Bakery.
In the unlikely event of cancellation by ourselves, we undertake to provide a suitable alternative within a reasonable period of time. If this is not possible we undertake to make a full refund of class fees.
If you have any questions or concerns regarding these terms and conditions please ring us on 01409 231735.